In The Mail We always encourage customers to provide us with feedback concerning their experience with RobotShop. It is possible to send your feedbacks in your order comments field, in a support ticket, in our forum or blog. Do not hesitate to answer emails for reviews and feedbacks since we do
In The Mail We are back with another "Feedback Friday". As you may know, at RobotShop, we strive to offer the best and fastest service possible. We do this by answering all of our communications within 24 business hours (the majority of which are answered within 3 working hours) and by shipping y
In the Mail It is the time again to review our mail and share with you some of the most interesting feedback we got this week. Get ready from a blitz of positivism from our beloved customers: Outstanding customer service! Was expecting to have to ship in our broken unit and then wait for repairs a…
As it is tradition now for Fridays, let's review some of the feedback we got from you, our beloved customers. In The Mail Really happy with the turnaround time and shipping of a new unit right away, along with the free shipping back {for the defective unit}. This is pro service and I will be sure …
In the Mail At RobotShop, we strive to put robotics at your service by providing you - yes you - our beloved customer, the best service we can. For this reason, we are happy to receive your comments, suggestions and feedback about your experience. Take a look at just some of the comments that c
