2 posts were split to a new topic: Bad smell from Litter Robot (4)
Hi Coraline,
I have this exact same issue and I am also using Tigerino - did you manage to resolve this? It seems the smell is coming from the waste drawer as when we empty it, the smell goes away. However, the point of getting the litter robot was to avoid having to scoop everyday and this is worse as we are having to clean it out every time our cat uses it!
If you managed to get this resolved, it would be great if you could let me know how.
Thanks
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I wrote about this issue many times too in this forum. The problem appeared after just one day my robot arrived and although I am desperate for some help within my warranty, NO ONE forwarded this problem to customer service. I can’t stand the smell in the flat. Seriously it’s ridiculous that such an expensive product doesn’t have a customer service and there is no chance for a serious claim. What’s the warranty for if no one takes this seriously? My waste drawer doesn’t even fit anymore. There is a little gap and it’s kind of like the drawer is always a bit open. You just wanna die because of the smell 
. It’s such a pity because I love my litter robot but want to throw it out of the window because of the smell problem.
So had any of you luck in this matter? Please let me know.
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Is the only solution to this problem to really disassemble the entire LR every month for a cleaning? I’ve had cats for 20 years and used regular litter boxes that didn’t smell this bad.
I’m also incredibly frustrated with this product.
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I have the same issue… it’s three days old, one cat, and the room where the LR3 is smells really bad. What a disappointment… I was expecting more for the price…
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What are you feeding your cat? If supermarket kibble food, that’s the reason. I feed my cat quality freeze dry raw and the smell is not too strong.
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I’m having serious issues with my IRobot 3. The only thing I see about the drawer full issue is to make sure the bag is folded down below the line which I do. Unfortunately, I fix it, she goes potty, it senses her and cycles and that’s it… from there, it says the drawer is full and won’t cycle again. Every day, I have to come home, hit reset, cycle and reset again to make the blinking blue light go solid again and make it ready for the next episode and every day, there are 6 or 8 clumps that go in the bucket which conveys it never cycled. I look at the history and it also typically shows the one episode the day before that she went potty after I cycled it manually and then framer full comments. Why can’t you reset it or cycle it remotely when it says drawer full?? I didn’t know it would lock up and be useless. I’m almost to a point of just getting a $10 litter box and scooping vs the $500 one which is essentially no different as it has been manual for me daily since I bought it.
Depending on the smell your cat may have a urinary infection.
Also add 1/2 cup Baking Soda to the Draw and Globe.
HTH
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Hi
I also have this problem. I have only had this product for a few months and I too also notice a whiff off cat poo, coming from the litter robot. Very frustrating considering the price of it!! Although I never smell cat wee which was horrific in a normal cat tray. I was expecting no smells whatsoever from litter robot.
First…Should the odor be very strong I would suggest taking the kitty to the vet for a urine test.
Second…I always use a little baking soda sprinkled in the Globe & a bit more in the draw when I change out the draw…
Third…I use Tiddy Cats with Glade…grey top 35lb tub or 20lb jugs
hth
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I got solution. Below is what I posted on other chat. I paste here.
I had the same experiences and have a solution. I put the Fresh Wave Odor Removal Gel in the drawer, next to where the carbon filter is . no more smell. the 15oz will last about 2 months. Now, I bought a small rectangular plastic container and the refill-version fresh wave odor removal gel. Once the gel get low, I add some into the container. No more smell to from the little robot.
you can get the 15oz gel to give a try. Hope this help
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Hello and I am just finding this forum because I’m trying to determine if purchasing the odor trap packs are a good deal and if I need the case as well. I too am very frustrated at how quickly the smell hikes up in the globe and in the drawer. I think it’s a tragedy to tell people they only need to clean this thing twice a year as a deep clean! Their cats can get very sick. Sadly, if I do not do a full deep clean on the globe inside every 2 to 3 weeks my cat start exhibiting upper respiratory issues as well as beginning to hold their bladder!
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Hi @Wayshower1970 and welcome to our forum.
Are you replacing carbon filter regularly?
Did you try changing litter type or brand?
Regarding the odor trap and packs. We still don’t sell these in RobotShop so we have no feedback from our customers if it helps.
Thank you.