Litter Robot Open Air trouble shooting yellow light flashing

Hello @Piaf,

Please provide us with your email address and we will contact you via email so you can send us the information.

Sincerely,

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[email protected]

Hello Iā€™ve had same issues and did everything but problem still persists. There is no longer support in Singapore so how do I go about getting help on this? Past 2 years the DFI had to be replaced when this happened. And now 2yrs later again seems same thinf is happening

Hello @Naddy,

Welcome to RobotShop community.

We are sorry to hear that you are having trouble with your Litter-Robot.

You can order a new one from this link:
https://www.robotshop.com/jp/en/litter-robot-3-open-air-dfi-hardware.html

This video will help you replace it:

Please also check the Anti-Pinch pins in case they need to be cleaned or replaced.

This video will help you locate them:

Let us know if you need further assistance.

Sincerely,

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2 posts were split to a new topic: Litter-robot issue Fast flashing yellow light #1021468

A post was split to a new topic: Litter-robot issue Blue then yellow blinking lights

Hi, I have had mine for a bit but I bought a new sensor about a month ago and replaced with no issue. It fixed my problem.

Today, I cleaned the unit to keep it like new and when I put everything back together the same problem started. I donā€™t understand what makes these things so temperamental.

Can you shine light on why this would be happening to a new DFI sensor? Are they susceptible to issues?

Hello @Jessiejwill ,

Welcome to RobotShop community.

We are sorry to hear that you are having the same issue.

Please provide us with your order number or a copy of the invoice.

What did you use to clean the 2 green circuit boards of the DFI sensor?

We will also need to see the 3 pairs of contact pins shown in the following videos:
Anti-Pinch Pins:

Bonnetā€™s Pin:

Baseā€™s Pin:

No need to take them out of the robot, we only need to see them from the outside.

Awaiting your reply.

Sincerely,

I will take it a part on Wednesday. I can assure you they all look good.

I replaced the circuitry to the DFI. The entire part not just the pins.

I tried pins only first and it didnā€™t work at all.

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@Jessiejwill , Very wellā€¦ awaiting your reply.

This was very helpful thanks to all!
Took about ten minutes to disassemble clean contacts with contact cleaner and 1000 grit sand paper and reassemble.

Hello @Mia_timid_kitty,

Welcome to RobotShop community.

We are glad to hear that your robot is back to work properly.

Feel free to contact us again if you need further assistance.

Sincerely,

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A post was merged into an existing topic: Litter Robot Yellow Light Blinking