Hi,
I also have the rapid yellow lights flashing problem. I removed the pins. They had slight corrosion on them so I sanded and cleaned them. After re-installing, the problem persists. Once I plug the unit back it, the blue ready light flashes slowly - every time I press the Reset button then the yellow lights flash rapidly again.
I also checked the magnets and they are fine. What to do, thanks.
Hello @Piaf,
Welcome to RobotShop community.
Please provide us with your order number or a copy of the invoice.
Did you clean the DFI sensor? (lenses and brackets)
If yes, then the DFI sensor needs to be replaced.
This video will show you how to replace it, please check it and let us know if you are able to do it by yourself or not:
Awaiting your reply.
Sincerely,
Hi, thanks for your reply.
I did clean the sensors but no luck.
The order # is 1007583.
Hello @Piaf,
Thank you for your reply.
Very well, in this case, the DFI sensor needs to be replaced.
Are you able to replace it by yourself?
Sincerely,
Hi Ebram. Yes, I believe so. My address has since changed, where can I give you the updated info?
Hello @Piaf,
Please provide us with your email address and we will contact you via email so you can send us the information.
Sincerely,
Hello I’ve had same issues and did everything but problem still persists. There is no longer support in Singapore so how do I go about getting help on this? Past 2 years the DFI had to be replaced when this happened. And now 2yrs later again seems same thinf is happening
Hello @Naddy,
Welcome to RobotShop community.
We are sorry to hear that you are having trouble with your Litter-Robot.
You can order a new one from this link:
https://www.robotshop.com/jp/en/litter-robot-3-open-air-dfi-hardware.html
This video will help you replace it:
Please also check the Anti-Pinch pins in case they need to be cleaned or replaced.
This video will help you locate them:
Let us know if you need further assistance.
Sincerely,
Hi, I have had mine for a bit but I bought a new sensor about a month ago and replaced with no issue. It fixed my problem.
Today, I cleaned the unit to keep it like new and when I put everything back together the same problem started. I don’t understand what makes these things so temperamental.
Can you shine light on why this would be happening to a new DFI sensor? Are they susceptible to issues?
Hello @Jessiejwill ,
Welcome to RobotShop community.
We are sorry to hear that you are having the same issue.
Please provide us with your order number or a copy of the invoice.
What did you use to clean the 2 green circuit boards of the DFI sensor?
We will also need to see the 3 pairs of contact pins shown in the following videos:
Anti-Pinch Pins:
Bonnet’s Pin:
Base’s Pin:
No need to take them out of the robot, we only need to see them from the outside.
Awaiting your reply.
Sincerely,
I will take it a part on Wednesday. I can assure you they all look good.
I replaced the circuitry to the DFI. The entire part not just the pins.
I tried pins only first and it didn’t work at all.
This was very helpful thanks to all!
Took about ten minutes to disassemble clean contacts with contact cleaner and 1000 grit sand paper and reassemble.
Hello @Mia_timid_kitty,
Welcome to RobotShop community.
We are glad to hear that your robot is back to work properly.
Feel free to contact us again if you need further assistance.
Sincerely,
