Weight in rubber part of globe is loose

This is my second litter robot and have now had the same issue - dump stop not working.

A new issue has arisen…the weight in the rubber portion of the globe is loose and now moving also.

Are the issue related and What am I suppose to do to correct this?

When this device is working its awesome but to have the same issue come up in 6 months is concerning.

please advise

Hello @BruceL,

Welcome back to RobotShop community.

We are sorry to hear that you are having trouble with your Litter-Robot.

This issue could be related yes, so please check this blog to fix it:

Follow the instructions under the title “Weight under the PVC liner” and you will be able to put back the disk inside its place.

Let us know if you were still having issues after that.

Sincerely,