I just bought my litter robot a few months ago and realized it was missing the internal shield. How can I get it? Should I return my litter robot?
@Anh Pham
Hi,
The new generation of globe doesn’t include the internal shield.
It has been determined by the manufacturer that the Internal Shield is an unnecessary feature that creates confusion and functional issues when not affixed properly.
Because of these issues, it has been retired from production.
Hi,
I’ve been having some issues with my shield too: it frequently doesn’t quite get out of the way, and poo ends up getting stuck on it, or just not going down into the bin because of it. Perhaps the spring isn’t strong enough?
So it sounds like it’s safe to just remove it. Is there anything else different about the latest generation of the globe to account for this missing shield? What was the purpose in the first place? Why put it there at all? I always assumed there was some good reason for it.
Thanks for any answers in advance!
Hi @dwolsten,
I am not sure about exact purpose of the internal shield, but it was definitely removed from production. So, you can remove it, and install beige plug instead. Read more here: https://community.robotshop.com/blog/show/litter-robot-iii-open-air-the-secret-behind-the-globe#Internal%20Shield