Hello! Just like in this previous post, I too need replacement bonnet/base connectors. Might I be able to get ahold of these in the US? Thanks!
Hello @Enjaye,
Welcome to RobotShop community.
We are sorry to hear that you are having trouble with your Litter-Robot.
Yes, the pins are available in the US.
Are you under warranty?
Awaiting your reply.
Sincerely,
1 Like
Hello! No, we’ve had our litter robot (open air 3) for over three years, so it’s not under warranty. It’s ok though, I would be happy to pay for the two sets of connector pins (bonnet and base). Thank you!
Hello @Enjaye,
Thank you for your reply.
Very well, we will forward you to our customer service department to help you place your order.
You will be contacted shortly via email with further instructions.
Have a lovely evening, stay safe.
Sincerely,
This topic was transferred to internal RobotShop Support.