LR4 Issue: Flashing Green and White

Hi! @Ebram
I have the exact same issue with a non stop pinch detect fault error and one of the pinch detectors that doesn’t click at all.

could support contact me as well for this?

Thanks!

Hello @JonD ,

Welcome to RobotShop community.

We are sorry to hear that you are having trouble with your Litter-Robot.

Please provide us with your order number.

Please follow the instructions from this video to help you fix the issue:

Let us know how it goes.

Sincerely,

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Hello Ebram!

My order number is 1272083.

Unfortunately i wasn’t able to restore the robot to normal after following the steps of the video :frowning:

The light bar is still showing green and white alternating and the left pinch detector isn’t clicking at all.

Hello @JonD ,

Thank you for your reply.

In this case, you will probably need replacement parts so we will forward you to our internal support system.

You will be contacted shortly via email with further details.

Sincerely,

1 Like