Hello. I have a circa 2020 LR3. Within the last year I upgraded it to circuit board to the connect model, and have also replaced the bonnet and pinch pins along with the upgraded DFI harness V2.
For the most part it has gone well, however I have been getting a lot of cat sensor faults (sometimes mid cycle, sometimes after) along with what appears to be inaccurate waste level readings. Also, since upgrading to connect and setting all the values for cat weight, litter type, etc. I have to manually reset the gauge via the app after I empty the drawer. It warns me that it should automatically reset however it does not.
Is that due to the fact I upgraded a previous model, a potential fault with the cat sensor, or am I somehow not properly emptying it?
(As I did before the upgrade, I I power the unit off when I empty the waste drawer as stated in the original instructions.)
Hello @TrentonC ,
Welcome to the Robotshop community! We are sorry to hear that your Litter-Robot is not functioning properly.
Regarding your issues, please follow the steps below:
1-Make sure that the firmware is up to date in your app. This could resolve some apparent issues.
Regarding the waste drawer and the indication in the app, here is a short video: https://www.youtube.com/watch?v=5CrQCz3Ho4E
2-When emptying the drawer, there’s no need to turn off the robot. You can simply empty the drawer, replace the bag, and when you put the drawer back in place, press the reset button on the unit or follow the steps in the app to reinitialize the drawer.
Regarding your other issue, we need to know if your device is displaying a light error code on the control panel, such as a flashing light after a cycle. You can also send us a video showing the problem your robot is having.
In waiting for your response,
Best regards,
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Hello.
Yes, the red light is flashing post cycle when the error code shows up in the app.
Also, the app is reading that the waste drawer is 95% full, when it’s barely half.
I’m guessing the weight sensor is failing, so I’ve ordered a new one along with a complete set of pins for the pinch sensor and bonnet connectors.
Hello @TrentonC ,
Yes, we also suspect that the cat sensor is defective.
Let us know if your issue is resolved after replacing the components.
Don’t hesitate to reach out if you need any assistance.
Best regards.
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