I require your help regarding a problem I’m encountering.
Description:
My litter robot starts to rotate okay, but soon I can see that it is rotating a little too high on the track. Then it stops and rotates a little the other way. Then the lights come on with yellow and then red flashing.
Hardware concerned:
Litter robot open air III
Software concerned:
Troubleshooting steps already taken:
I have cleaned it, reset it, taken it apart multiple times.
I had a similar problem. Initially it was “separating” the pin inside the slot that you put the power plug into, that restored the unit to functioning. I used a thin steak knife.
That worked for a month.
Ultimately I replaced the motor. Price is reasonable and easy to install (I’m a gramma).
When the yellow and red LEDs are blinking it means, it detected something that obstructs or jam the motors.
Please try the following and let me know how it goes:
1- Turn the unit off and remove the bonnet and the globe.
2- Check for gear/motor obstruction and clean or remove anything that may be blocking it.
3- Reassemble the unit and verify proper litter levels.
4- Power on, if the problem persists, let me know.
I have the same problem…yellow and red light flashing. But the globe stopped in a 90 degrees position. If I remove the bonnet and globe…check and clear any obstructions…do I put the globe back in this 90 degree position or in the home position, before turning it back on?
