Since the release of the Litter-Robot III Open Air, we have received many demands for a troubleshooting guide for this robot. We have therefore decided to help our customers out by creating this basic Litter-Robot III Open Air Basic Troubleshooting Guide. This is a companion di…

My litter robot’s lights sequentially blink all the time. First blue, then yellow, then red. When I hit reset button, it will go back to solid blue light. But when the cycle runs, it won’t go back to home position and all lights started blinking. Any ideas?

If the Open Air unit cannot find Dump and/or Home position, the control panel will display 3 lights blinking. If you have recently disassembled your globe please advise. Please remove the globe and check the black gear connected to the motor. When you press on the black gear wit…

For the last 6 weeks the robot keeps stopping during the cycling and the yellow light blinks. Sometimes if I “gently” kick it it will resume, sometimes it won’t. I’ve tried unplugging it and I cleaned it today but it still does it. I have no idea how long it will sit like that…

@Sara , Please watch this YouTube Video for the issue that you have.

Hi this morning my litter robot went into cycling mode and dumped all the cat poop along with all the cat litter in the below compartment, and when it came back to its normal position no cat litter was present. Can you help ??

My open air litter robot 3 keeps leaking urine out of back crack and piles on floor

Hi, it looks like we’re having the same issue George above has. The buttons all appear to work normally, however when it “cycles” it only turns clockwise 1/4 turn and resets but doesn’t dump the litter. The light is solid yellow through this time and then returns to solid blue. T…

@Jody , Can you contact us trough our Domestic robots customer service department. One of our specialist technician will assist you with this issue.

@Anna , it is possible that the motor something is jamming the motor or that the cat sensor is defective. Please contact us trough our support center.

RobotShop Community

Litter-Robot III Open Air Basic Troubleshooting Guide | RobotShop Community

Community Blog

jmichaud September 12, 2017, 12:48pm 53

Hi,
Did you press the empty button by mistake?
This will only happen if the empty button is triggered.