Litter-Robot III: blue led blinking constantly

Hi!

I require your help regarding a problem I’m encountering.

Litter-Robot III: blue led blinking constantly.

Did the following : Litter-Robot III Open Air - Blue Blinking Light but this would not fix anything.

Did:

  • Cleaned with damp cloth the DFI lens. Unpluggued for 10 sec. Pluggued and Still have blue led blinking constantly
  • Removed the drawer. Unpluggued for 10 sec. Pluggued and Still have blue led blinking constantly

Only power button work (turn off/on), Other buttons have no effect.

Hardware concerned:
Litter-Robot III Open Air Automatic Self-Cleaniing Litter Box (refurbished)
Product Code: RB-Ltr-79

Additional information:
Invoice #10739051 (ordered 2019-06-21)
Full warranty of 18 months

Thank you so much in advance for your help!

This topic was transferred to internal RobotShop Support.