I own a Litter-Robot 3 Connect Automatic Self-Cleaning Litter Box purchased in November 2021.
Model LR3C-1200-CE, Serial Number LR3C1200326, Order number 11012530.
It had a pinch fault like a couple of weeks ago. And 2 days ago it had another. Upon powering it off/on, blue led flashes, no other button works except power button.
I tried the usual: power off/on, sensor dust off. Didn’t fix it.
Checked the pinches, under left side ( the no sensor side) and they seem fine. Dusted them off but still no fix.
Should I try anything else?
Or is the same thing as I see on the other posts: order and replace DFI and all 3 set pinches?
I’m thinking of purchasing the LR4, if returning the bought LR3, with the problematic parts, can leverage the cost by applying a discount to an affordable extent.
Can you please redirect this ticket to the Sales Department to follow-up with an answer?
Did a market research and I think will be buying the CATLINK pro unit. Found it in my country at half price (~400 Euros) with free shipping versus the refurbished LR4 you suggested which adds shipping.
Since buying the parts you suggested (and probably needing to make sure the DFI transparent supports for the newer one are also sent) and not being sure it will fix it and with shipping will go near 100 Euros, is best to go for a new unit.
Please do let me know if I can create a topic regarding giving the parts or my entire unit to other people who are looking here and are willing to support shipping.
3-4 weeks ago, I removed the 9 screws from the bottom to get to the DFI and its pinches. Kinda dusted off the pinches, made sure they are making contact and not, as per the plastic part across the DFI which presses one when needed, screwed back 5 of the 9 screws and tried again; same problem and storaged the robot.
Decided to buy the parts and give it a shot. Parts came. And after like 2 weeks, today I had the time to replace the DFI. My thoughts were to change only the DFI and maybe its pinches and recheck.
But said lets just check if the problem is still happening. And upon powering the yellow flashed twice and all went dark. Thought I made it worse. Screwed all 9 screws back, cleaned the sensor 1 time and tried again; same thing.
Had the idea to push the power button and now it works. First cycle, kinda heard 1 or 2 motor cranks, but after it didn’t. Only thing I see different is that, upon hard power unplug/plug its behavior is to flash yellow twice, but after power button all is OK.
Hoping it stays like this for a long time, especially during my upcoming 7 days vacation; my ordered stuff will stay storaged.
P.S. maybe moderators wanna add to the title that DFI and pins are available in Romania; unless they wanna promote selling other pieces which might get storaged too laters
laters