I need help again cause my litter-robot 3 is not working after the warranty repair from letmerepair.de!
Its so Frustrating now i have to buy a normal litter Box again for my two cats. Since the repair (2 weeks) it’s not working correctly it always get stuck. Im going now through the Support like over 2 months and still i have not a working product. I want to like this company again but you are making this hard for me. My LR is only 1 year old in the beginning it worked but sinced it starte with problems it gives me headache. And I would be happy if this time you can give me a good solution.
Description:
So the first thing i recognized when it came back from letmerepair that the bonnet clips doesn’t hold correctly in place as it used to be! Also when my cats are finished with buisness, it has never done a full cycle as it does as it was new, it always just go for 5cm randomly waits and in the first Week if i were lucky it does a full cycle 1/10 times.
I have always go and Look and press reset and cycle while my cats had poo on my bed cause I was at work… Now it doesn’t work at All it is Completly Stuck no mather what I am pressing, the lights randomly flashing sometimes blinking cycling, sometimes just flashing Orange, sometimes time is Red flashing.
Videos are following.
So i hope you can understand im pretty disappointed, cause the time I invested in this forum, Facebook support, making Videos Photos is enourmous.
this link is from 2 months ago
My order number from Amazon: 303-1840390-7077146
Thank you i hope we cand find a solution, and let me love your company again :/!
Greetings!
