Litter Robot 3 Connect app connection problem

@igor_X Hello, I am having similar issues as the others in the forum and the litter robot will not stay connected to the wifi. Can you please see if it can be updated? Serial number is LR3CI127843. Thanks!

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Yes, we will contact Litter-Robot and see if they can update it. We will let you know. Thank you.

Successfully updated.

Can you please get mine updated too? Serial LR3C057838

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Yes, we will send this info to Litter Robot for update. Thank you.

Hi @Carsun40!

Here is a reply from manufacturer:

Sorry, LR3C057838 cannot be upgraded. Only LR3CI models can receive firmware updates.

Thank you.

Can you please update mine. I stil have the wifi problem. My serial nr is. **LR3CI069593.

Thank You

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Yes, we will ask Litter Robot to do this.

Hello, I am also having the same issue with my litter robot being offline. We very recently purchased and set it up as well. I have tried the other possible solutions (unplugging and waiting before reconnecting, restarting it, etc), but nothing has worked.

Serial Number: LR3CI269184
Firmware#: 1.0.2:B

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Hi @jennyd and welcome to our forum.

We will ask manufacturer for update.

Thank you.

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Thank you, I appreciate it.

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LR3CI069593 successfully updated on April 23rd

LR3CI269184 Queued today (waiting for robot to connect to internet)

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Seems like a lot of people with “Offline” problems are having success in this thread, so if you wouldn’t mind working you magic and getting LR3C047889 queued for an update as well, it would be much appreciated.

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Hello, I know I have not been on this thread lately, but I was waiting to see if our robot would connect again. It has not. What did happen was that’d it would say, “Ready” in the app and show recent cycles but then go offline again.

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Hi @alainbryden

LR3C0 units cannot receive firmware update. Only LR3CI units can.

Hi @jennyd!

Which app exactly are you using?

Litter-Robot Connect or AutoPets Connet?

Hello!

I am using the AutoPets Connect App. Currently our robot is deleted as I attempted to completely reset it but it unfortunately will not reconnect.

Can you send a screenshot of the last step while trying to connect it?

This is the last part I get to but it never loads through no matter how long I leave it.

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