Artificial intelligence is providing customers with consistent, quality service. According to AI Business, artificial intelligence is able to provide personalized assistance more efficiently than a human. This is because a customer's information is already embedded into the system. This information would include previous queries and purchasing habits. Each time a customer contacts the company AI will have learned a little bit more about the individual. The system can then apply that knowledge to any future interactions.
This is a companion discussion topic for the original entry at https://community.robotshop.com/blog/show/how-artificial-intelligence-is-changing-the-world