Faulty sensor part

Hello,
The robot litter I purchased in February probably has a faulty sensor. The blue light is constantly flushing even though the drawer is empty. The sensor is not blocked or dirty. I performed the tray out double reset and this doesn’t clear the error either. How do I get replacement sensor?
Serial number is: LR3209633
Purchase on 05/02/2021

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Hi @Dagmara and welcome to our forum.

We are sorry to hear about the problem.

Please confirm that you performed all of these troubleshooting steps without good result: Litter-Robot III Open Air - Blue Blinking Light