Constant blue blinking light

[LilGem]

Constant blue blinking light, tried all the steps suggested but none of the buttons respond and even after reset it doesn’t cycle, just blue blinking. I have order number from this year, how do i contact you to get this fixed please?

[igor_X]

Hello @LilGem

Thank you for contacting RobotShop.

We are sorry to hear about the problem.

Please give us your order ID and a serial number of the robot. You can find it on the base.

[LilGem]

1087916 is the order number, picture of serial number attached

[igor_X]

Hi @LilGem

Thank you for your reply.

Did you try all of these troubleshooting steps Litter-Robot III Open Air - Blue Blinking Light ?

[LilGem]

Yes, i have tried everything suggested!

Litter Robot III - Blue Flashing light & Unresponsive buttons

Hi! I require your help regarding a problem I’m encountering. Description. My litter robot III has stopped working giving just a blue flashing light. There is no power on cycle The only responsive button is the power button, the rest do nothing. Hardware concerned: LR III, DFI, Pinch connector? Software concerned: Troubleshooting steps already taken: Stripped & cleaned Connectors checked Connections checked DFI cleaned Pinch connectors cleaned Bonnet connectors cleaned Additional…

[igor_X]

Hi @LilGem

We sent you an email.

Please reply.