September 21, 2021, 4:51pm
Constant blue blinking light, tried all the steps suggested but none of the buttons respond and even after reset it doesn’t cycle, just blue blinking. I have order number from this year, how do i contact you to get this fixed please?
September 23, 2021, 5:42pm
Thank you for contacting RobotShop.
We are sorry to hear about the problem.
Please give us your order ID and a serial number of the robot. You can find it on the base.
September 23, 2021, 6:33pm
1087916 is the order number, picture of serial number attached
September 23, 2021, 7:39pm
Thank you for your reply.
Did you try all of these troubleshooting steps
Litter-Robot III Open Air - Blue Blinking Light ?
September 24, 2021, 12:10pm
Yes, i have tried everything suggested!
I require your help regarding a problem I’m encountering.
My litter robot III has stopped working giving just a blue flashing light.
There is no power on cycle
The only responsive button is the power button, the rest do nothing.
LR III, DFI, Pinch connector?
Troubleshooting steps already taken:
Stripped & cleaned
Pinch connectors cleaned
Bonnet connectors cleaned