Tried many times but cannot clear pinch
Hi,
Thank you for contacting us.
Based on the description of the yellow light blinking while the cycle has been interrupted, please follow the troubleshooting below to determine whether the issue is due to excess weight, the bonnet connection, or the Anti-Pinch safety feature:
*The blinking yellow light will switch to blinking red after 2 minutes if the cat sensor (CATS) has been continuously activated by excess weight. Please remove excess weight and check your unit for the following:
- The litter is above the fill line or in excess of 10lbs.
- The cat sensor has not been reset after adding weight
- The waste drawer has too much weight
- The unit is sitting on an uneven surface - grout lines on tile floor or in a bathtub.
- The unit is pushed into a corner, against a wall, or furniture
- Objects are resting or pressing on the unit
- Press the ‘Power’ button to turn the unit OFF.
- Remove the bonnet and set it aside, then manually rotate the globe to the Home position.
- Ensure the globe is on the track and lock the black key on the back of the globe into the pocket.
- Replace the bonnet, ensuring all 4 tabs are secured.
- Press the ‘Power’ button to turn the unit back ON.
**The globe will not rotate and the yellow light will blink if the issue is due to the bonnet connection. Please check that the key is fully inserted into the slot and that all 4 bonnet tabs are connected to the base of the unit. See the following link for assembly instructions: litterrobot.kayako.com/Knowledge … t-open-air
- The globe begins rotating counterclockwise with the solid yellow light on. After several seconds, press the ‘Reset’ button to pause the cycle.
- While the cycle is paused, press ‘Reset’ again to cancel the cycle and return to Home position.
***The globe will stop and reverse direction for 2 seconds before stopping with the yellow light blinking fast if the Anti-Pinch safety feature has been activated. Your base will need to be repaired.
The globe will return to Home position with the solid blue light on when properly functioning.
We hope this information will help you resolve the problem. Take care.
Same problem… Did the troubleshooting steps.
Step six is where i have my problem. Pressing the reset button stops the cycle alright, but the cycles continues counterclockwise until the end and pause a second then continues again counterclockwise. Some cracking sounds happens if i let it go all around.
I have replace the anti-pinch connectors. So they do touch and are clean.
Any solutions?
Hey @Geometre
This may be due to either the circuit board, but more frequently, the hall effect sensor, which you can find here:
If the issue is caused by the Hall Effect Sensors, I would recommend you follow this guide: https://community.robotshop.com/blog/show/litter-robot-iii-the-hall-effect-sensor
Ordered the wiring harness… will see if it works after replacement