My robot seems to be doing two mysterious things… the yellow light will be flashing for a while, and will then switch back to a solid blue light on its own, and then back to yellow flashing… in no particular patter.
And also, what’s been going on for quite some time, is that it frequently pauses while turning.
I have tried unplugging (waiting 30 seconds) and replugging it and making sure the litter is up to the line… none of this seems to help.
Any advice would be greatly appreciated. Only stuff I’ve been able to find here includes a red light, which is not the case for my bot.
Hi,
This issue may be caused by a motor that is not functioning properly or a bonnet that has been disconnected while the unit was cycling.
Please follow the troubleshooting below to determine whether the issue is due to excess weight, the bonnet connection, or the Anti-Pinch safety feature:
*The blinking yellow light will switch to blinking red after 2 minutes if the cat sensor (CATS) has been continuously activated by excess weight. Please remove excess weight and check your unit for the following:
The litter is above the fill line or in excess of 10lbs.
The cat sensor has not been reset after adding weight
The waste drawer has too much weight
The unit is sitting on an uneven surface - grout lines on tile floor or in a bathtub.
The unit is pushed into a corner, against a wall, or furniture
Objects are resting or pressing on the unit
Press the ‘Power’ button to turn the unit OFF.
Remove the bonnet and set it aside, then manually rotate the globe to the Home position.
Ensure the globe is on the track and lock the black key on the back of the globe into the pocket.
Replace the bonnet, ensuring all 4 tabs are secured.
Press the ‘Power’ button to turn the unit back ON.
**The globe will not rotate and the yellow light will blink if the issue is due to the bonnet connection. Please check that the key is fully inserted into the slot and that all 4 bonnet tabs are connected to the base of the unit. See the following link for assembly instructions: litterrobot.kayako.com/Knowledge … t-open-air
The globe begins rotating counterclockwise with the solid yellow light on. After several seconds, press the ‘Reset’ button to pause the cycle.
While the cycle is paused, press ‘Reset’ again to cancel the cycle and return to Home position.
***The globe will stop and reverse direction for 2 seconds before stopping with the yellow light blinking fast if the Anti-Pinch safety feature has been activated. Your base will need to be repaired.
The globe will return to Home position with the solid blue light on when properly functioning.
