XV-11

Hello,
I have had my XV-11 pretty much since they came out and it was replaced once under warranty. Since then I have only ever replaced the batteries. Everything has been great. Well about a month ago the robot just stopped charging. I have seen it take a charge but, not charge. I got new batteries but, this is not even taking a charge. Like it doesn’t think it is actually connected to the base station or the charger when I plug it in directly. I have tried the new battery option but, I am at a loss now. Any help would be greatly appreciated.

Thanks

@gwaligorski, is the green light on the robot dimmer than usual? Does the light slowly flash when on the charger or nothing happens at all? It could also be the power supply in the charging station, have you verified if you have output signal from the charging base?