WINBOT remote not working

Hi. My newly purchased but old winbot model w730 remote control worked for one day until I assume got unpaired from the winbot. I tried all troubleshooting steps but non of the remote buttons do anything to the winbot.
Do I need a new remote? I don’t see where to buy…can it work with another remote model?

Hello @Rokossa,

Welcome to RobotShop community.

We are sorry to hear that you are having trouble with your Winbot.

Unfortunately, we don’ t have any replacement parts for this version of the Winbot anymore.

You can contact the manufacturer directly through this link:
https://ecovacs.zendesk.com/hc/en-us/requests/new

Sincerely,