Vex IQ Robot Brain won't come out of internal test

Help & Support Robots & Kits
1

I just purchased a Vex IQ Superkit for my son. Installed the battery into the brain, hit the “check” key, and it goes into something like a quality control test. It requests “cable 3” for loopback test, etc. We can’t seem to get it out of this mode.

Is this a unit that was not fully tested at the factory, or is there something we are missing?

Thanks!

2

Got the answer from Vex directly. Apparently the brain was not fully tested before shipping. I contacted their Customer Support and they are forwarding prepaid shipping labels to send it back.

3

Glad to see that you got the problem solved. Please let us know if we can assist with anything.