Very odd Neato Botvac error

Hi!

Description: I have a Neato D80 Botvac which had its laser replaced. Now I get a double triangle with an exclamation mark (!) in the middle. The LCD screen then sez " oops. how embarrassing. please press ok to continue (0001)" Any ideas what is causing this error?

Hardware concerned: Not sure, botvac worked after laser change. It tried to eat a dog toy and went into dead mode. Hard reboot started odd error.

Software concerned: Not sure

Troubleshooting steps already taken: Tried soft reboot, hard reboot, new battery. Triple checked all connections.

Additional information:

Thank you so much in advance for your help!

Hey @bobert69

The issue could certainly be caused by the dog toy.

This issue would be pretty hard to diagnose, as it could be a lot of thing. We would guess the issue is coming from the motor, but it could have damaged the circuit board with the motor stalling because of the dog toy.

I have the same problem. It got stick under the coffee table. I purchased a new battery, soft reset, hard rest, selected " new battery" in the menu and tried interior switch.

It always says oops! So I select English and the exclamation point stays. It does not show that it is charging.

So sad.

I have a shark IQ that I bought a couple months ago and it has already done more cycles than this D80 I purchased over a year ago. Duck a problem child.

Any ideas?

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Hi @WilliamDuc and welcome to our forum.

Have you bought your Neato from us?