Turtlebot4 does not move when controlled by bluetooth provided controller

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1

just configured turtlebot4 standard (i.e. with bluetooth controller) (bought last December at robot shop, but just opened), following instructions. raspberry pi on the wifi network, create3 too. Bluetooth controller, configured, is talking to the robot since I can see using arrows that it scrolls the menu on the mini-led, and I can execute the menu items. But, when trying to move the turtlebot4, pressing left up button and the joystick, as instructed by the video, it does not move. Tried docked or undocked. I guess just missing something. Any help? thanks in advance

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Hello @marcblanchet !

Thank you for choosing RobotShop and welcome to RobotShop forum.

Sorry to hear about the problem.

There is a GitHub page for issues with Turtlebot 4, which you can see here: Issues · turtlebot/turtlebot4 · GitHub

I’ve had a quick look, and these topics seem to be similar to your issue:

It would be good that you have a look, and try some of these recommended steps.

If nothing steps, please open a new bug topic on their GitHub page, and Clearpath support will help you.