Sourcing a LIDAR 1839 Spin Motor Replacement

After months of use with zero issues, my Neato Botvac Connected D4 failed during startup with the dreaded 3000 error code.

I could see through the turret openings that the LIDAR thing didn’t appear to be spinning. I removed the case and powered up the D4, where i could plainly see the LIDAR drum not spinning. I gave the drum a nudge during its power up and the D4 began operating normally (without its case!), which confirms the LIDAR spin motor is the source of the 3000 error code.

My intention at this point is to replace the LIDAR 1839 spin motor and proceed from there. Where does one source this diminutive component?

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Hi @lothian

RobotShop doesn’t have these on stock anymore.

If you cannot find this on eBay, Amazon, AliExpress, or maybe directly from Neato, maybe you can contact Funai Service (Official Neato Robotics Botvac and XV Maintenance & Repairs with Funai Service) to see if they can help you.

Thank you.