Solid yellow light wont turn off

My litter robot is stuck on yellow in its ready position. I’ve unplugged and tried to restart. As soon as it’s back on , it goes right back to yellow. A hard reset wont help. Any insight would be much appreciated

Hello @Xmlittle07,

Which version of Litter Robot do you own?

I have the litter robot 3

Hi @Xmlittle07,

Is the robot rotating at all?

Does any of the buttons work?

No. Nothing works. I unplug it and it goes right to a solid yellow line when we plug it back in

When you press the unit from the top to activate cat sensor, does it start cycling?

We have tried everything. Nothing makes any different outcome. The box is completely frozen

Ok. Could be that the circuit board needs to be replaced. Are you still in warranty?

Did you solve the problem? I have the same problem and the robot is just 2 months old

They ended up sending me a new base