RPlidar A2 broken?

Dear robotshop
I just recently bought RPlidar A2 and S1. I am using it with ROS and Linux
everything is ok for the first attempt with code from github https://github.com/slamtec/rplidar_ros.

after the first attempt, i try my RPlidar A2 to using it for hector mapping and it show no data in it.
I try back to the basic from slamtec rplidar, and it show no data received from the lidar A2.

I plug it off and plug it on USB again and appear an info messages that said rplidar health status : 2 and the lidar won’t spinning until i plug it off and plug it on again. When it’s spinning, there are no data received

Is it the rplidar A2 broken?

I do the same with the rplidar S1, it work perfectly even with hector mapping.

NB :
I use USB and power jack in the same time
thank you

1 Like

Hi @frizh and sorry for late reply!

Have you bought it from RobotShop?

If so, please provide your order ID.

Thank you.