Roowifi v2 iPhone app not compatible with the h iOS 10

Help & Support Domestic Robots
1

bought the roowifi from robot shop and I am pretty impress of the performances.

Only problem I discovered is when I upgraded my iOS on my iPhone the application roowifi v2 does not connect anymore to the roowifi circuit on my Roomba 650.

Will there be an update or another solution that I don’t know about?

Thanks for reading my problem

2

Hi,

Have you tried uninstalling and reinstalling the app on your iPhone?

Sincerely,

3

Ok, i did re-installed the application multiple time.

My previous email stated that i have 4 apple units,

2 that are working with IOS 9
And
2 that are NOT working with IOS 10

\it is not hard to understand that the unit with IOS 10 are not connecting with the roowifi module.

On the 2 units that ARE WORKING, when i connect i see little white circle turning while it awaits the connection with the
module.

On the 2 unit that ARE NOT WORKING the white circle doesn’t appears at all, (NO CONNECTION)

I presume that the way i am describing it allows you to understand that the IOS 10 units DO NOT CONNECT AT ALL!

Simple troubleshooting without any errors.,

Your conclusions?

4

Hi,

Thank you for the clarifications.

You had not mentioned in your previous post that you have tested this unit on iOS 9 and iOS 10.

In this case, it does look like the issue is between iOS 10 and the module. It doesn’t seem to be caused by the module itself.

We would suggest you to contact the manufacturer directly, as they will likely need to update the app. You can contact them here.

5

Sorry for not stating the multiple ios problem in my email to you, but i did mention on some other forum.

as for the person who can fix this, he is not working on this app anymore.

so i guess i am S.O.L. (out of lock)

thanks anyway