my unit is fully charged but when I press start, it leaves it’s charger, turns around and shuts off - no error message other than turning red and off. I know it could be many things - should I send it for servicing?
Good day,
A Roomba battery usually lasts for approximately 1.5 to 2 years with proper care. It can also last longer if you reset it using the Roomba battery Reset Procedure which can be seen on thsi VIDEO
We believe that the batteries might be completely drain. You will probably have to replace them
If you need a new Roomba 500 series battery, please visit us HERE
We suggest always leaving your Roomba on the charge. If you plan not using your Roomba for more than a couple of weeks we suggest charging your battery fully then removing the battery from the Roomba before storing.