Roomba 4210 runs without picking up debris

Help & Support Domestic Robots
1

Hi!

I require your help regarding a problem I’m encountering.
Roomba 4210 runs without picking up debris
Description:

Hardware concerned:

Software concerned:

Troubleshooting steps already taken:

Additional information:

Thank you so much in advance for your help!

2

Hi @tahj and welcome to our forum.

Did you maybe buy your Roomba from RobotShop? If so, what is your order ID?

Generally, if it is not cleaning well, cleanup and maintenance of the robot is required:

  • Take the cover off and bumper and clean the cliff sensors and the wall sensors
  • Remove the cover of the wheels and clean the motion sensor
  • Clean all filters and dust box
  • Run the diagnostic tests on it