RobotShop Support: Can you remove the VAT?

The prices on our European website already have the VAT included. In order to remove the VAT from the order, you can enter a comment in the comment field providing your VAT number and indicating you would like it removed. You can then choose Money order or Wire Transfer as the payment method. Once we receive the order, we will manually remove the VAT and will send you a copy of your Proforma Invoice. Payment can then be done by Bank transfer (we will send you the Bank details, Paypal (we can send you a paypal money request) or via credit card.