I see the robot shop sells the black key for the litter robot. Does it include the spring assembly?

The new version of the Litter-Robot doesn’t have the internal shield which make the spring useless. This is why the Black Key doesn’t come with a spring anymore. If you’re having trouble resetting the spring, you may follow this guide here: https://www.youtube.com/watch?v=RFdIf…

Hi, If you have the old version of the globe, this includes the Internal shield. It has been determined by the manufacturer that the Internal Shield was an unnecessary feature that creates confusion and functional issues when not affixed properly. Because of these issues, it ha…

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Robot litter Black key

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Violetsmom January 22, 2019, 2:28am 4

Our spring disappeared. Any ideas on how we can get a replacement?