Hello !
I order the litter robot 3 on 21/6/2016 at the Canada website from hong Kong and I receive it today.
Im so disappointed the left side of the bonnet is not fit into the robot.when I turn on the power , it’s suppose to turn but it wasn’t.i tried press the button of cycle and it’s only turn half then the light of that three little bottoms are flashing ,blue and orange and red . the problem is exactly same with this - litter-robot-2-not-working-t11333. To be fair,I hope I can have the free exchange without the delivery fee ,thank you so much
Hi Ivychh,
We suggest you to look at page 19 of the user guide to verify and install the internal shield correctly.
Can you please send us a small video of the behavior? It’ll help us to diagnose the problem you are experimenting.