Quadrino Nano FCT won't flash firmware

Lynxmotion UAVs / Drones
1

Hi,
I am using the Firmware Config Tool on Windows 10 to flash the firmware into the Quadrino Nano. I press “Flash Firmware” but the software only compiles the firmware and doesn’t load it into the flight controller. I have downloaded the correct VCP drivers from Silicon Labs but the problem keeps persisting.
I have also tried different cables and different devices but the problem keeps occurring. Please could you help me find a solution for this?
Thank you

3

Hi mg,

Have you selected your COM port right next to the flash button ?
Do you have an error or nothing happen ? (any images and/or videos would help here)

image
image503×572 104 KB

Just tested on my end to be sure and it loaded, can you have a look at your driver page ?

image

All the best,

1 Like
4

Hi, thanks for the reply. This is what the config tool shows when I try to flash the firmware. I can select the comport correctly but after the firmware is compiled, nothing happens and no error messages show.

image
image505×571 101 KB

This is my driver page:
devicemanagerdrivers

Thank you.

5

Hi mg,

It seems you do not have the right USB / Serial driver installed.

  1. Connect your Quadrino Nano USB
  2. Go to the Device Manager and find the COM port
  3. Right click and “Uninstall device”

image

  1. Make sure you select “Delete the driver software for this device.” prior to uninstall

image

  1. Disconnect the board & plug it back to test in in the “Firmware Config Tool”

On my side this installed an even older driver but does work in the FCT.

image

1 Like
6

I uninstalled the driver as you showed, but when I plugged the quadrino in again, it does not install the driver automatically so no COM ports show up in the FCT. Before, I manually installed the driver files from the Silicon Labs website, which only has the latest drivers,

7

The latest drivers are not the one to use, try THIS.

1 Like
8

It still doesn’t seem to work:

fctsecondtry
fctsecondtry504×575 102 KB

This is the driver page:
driverpage

9

That’s weird, do you have anything else but the USB cable connected to your Quadrino Nano ?
Have you tried rebooting after the install ?

1 Like
10

I have rebooted after the install and there is nothing else connected to the quadrino. Could it be an issue with the hardware?

11
  • Is the Quadrino powered when connected? (only USB)
  • Usually, if the board is recognized by the computer and has the right drivers, it should work.
1 Like
12

This topic was transferred to internal RobotShop Support.

13
14

Hi mg,

We created a support ticket out of this issue and never seems to have received any replies from you.
Maybe check your Spam folder or something.

All the best,

1 Like