OPen Air Litter Tray - orange light flashing

sh88517 · October 21, 2019, 12:33pm

Hi!

I require your help regarding a problem I’m encountering.

Hi, my open air litter robot is flashing orange -rapidly flashing - I have cleaned the anti-slip thing within the bottom half but its still rapidly flashing - please help.

Thank you so much in advance for your help!

igor_X · October 21, 2019, 2:06pm

Hi @sh88517,

What happens when you press reset button? Does it turn to blue blinking light?

sh88517 · October 21, 2019, 4:14pm

Hiya - it just starts blinking orange again

igor_X · October 21, 2019, 4:57pm

Can you share some photos of the pins?

Also, check if the wires going from the pins are OK.

sh88517 · October 22, 2019, 4:36pm

What are pins?

igor_X · October 22, 2019, 5:15pm

Anti-pinch pins

sh88517 · October 22, 2019, 5:21pm

igor_X · October 22, 2019, 5:26pm

Can you send us photos of Anti-pinch pins?

These ones: https://www.youtube.com/watch?v=FJkQTXxkXXA

sh88517 · October 22, 2019, 5:36pm

Thats a bit of a faff. Can I order new pins?

igor_X · October 23, 2019, 6:39am

Of course you can. Look here: https://www.robotshop.com/uk/litter-robot-iii-open-air-anti-pinch-pins-2pk.html

If you are still in warranty please advise.