Open Air Connect has no power

Help & Support Domestic Robots
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I am just unboxing my litter robot today… and it’s not working… no power, no lights, nothing. The outlet works, I’m using the power cord that it came with, very frustrating.

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Hi @Glitterjunkie

We are sorry to hear about the problem.

Please give us your order ID.

Thank you.

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AutoPets: New Order # 100784586

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Hi @Glitterjunkie ,

Thank you for the information.

Since the unit was bought directly with Litter-Robot, we suggest you contact them to carry on with the warranty.

[email protected] 1-877-250-7729

Let us know if you have any other questions.

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