No power litter robot 3

Hello, my litter robot 3 stopped turning on. I have ordered a new power supply and no luck. Also checked the outlet and it is working fine. The buttons do get hot when plugged in but no light or movements. Any suggestions?

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Hello @Waterlil52 ,

Welcome to RobotShop community.

We are sorry to hear that you are having trouble with your Litter-Robot.

This issue could be coming from the DFI sensor so we would recommend replacing it next.

Please provide us with your order number or a copy of the invoice to check your warranty.

Awaiting your reply.

Sincerely,

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