No contact with motor on caddytreck R2

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1

My caddytreck R2 loose contact with handset
On SB thé Wheel arr not block like is suppose
How i can résolve it

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Hi @Pierredrolet and welcome to our forum.

Sorry to hear about the problem.

For troubleshooting, please refer to this webpage:

There are some video instructions but also a PDF with troubleshooting guide.

For example, here is one part:
Handset will not sync with cart

  1. Ensure proper battery connection in handset.
  2. Remove handset battery cover. Is there room to move?
    a. If yes, try to slide the battery down enough to make handset power off.
    b. Place tape on the end of the battery to create a stronger connection.

If nothing helps, I would recommend that you send message to CaddyTrek directly here:

Have a nice day.