my neato xv-21 keeps saying “please press ok to restart battery issue”. I do ;and it starts charging then shows that message again. I just bought new batteries and put them in and it is still doing the same thing.
my neato xv-21 shows a message that says “please press ok to restart. battery issue”. I just bought new batteries and installed them and it shows the same message over and over. When I press restart it starts charging then stops and displays that message again
Hi,
We suggest you to try the following:
1- Disconnect the batteries
2- Hold the “START” button for at least 30 seconds
3- Rotate the batteries and plug them in
4- Put your robot on the charging station
Let us know how it goes.