Neato XV-21 Reboot Loop

Help & Support Domestic Robots
1

My Neato XV-21 got wet and now will turn on but only for a couple seconds. Then the screen goes dark and then in about 10 seconds it starts up again. It will do this constantly until I turn off the power switch. It should be completely dry by now and I have already tried taking out the batteries for a day but that didn’t help. I’ve also tried pressing buttons right when the menu comes up but it won’t respond before it goes dark again.

Does anyone know if this can be reasonably fixed?

Thank you!!

2

@bmshaw, This issue is due to the RPS sensor (Lidar sensor). It might have to be replaced.
If you have bought your robot with us, please contact us HERE and select the domestic robots department.
We then will start with the repair procedures.