[font=arial, sans-serif][highlight=#ffffff]Hello,[/highlight][/font][font=arial, sans-serif][/font][font=arial, sans-serif][highlight=#ffffff]I have the Neato XV-21 and just recently it stopped giving the “Dirt Bin Full” message. So the hair continues to build up and since it can’t go to the dirt bin it starts filling up the belt area and bearings until it gives me a “Brush is Stuck” error message.[/highlight][/font][font=arial, sans-serif][/font][font=arial, sans-serif][highlight=#ffffff]Any specific reason the vacuum can no longer sense that the dirt bin is full and anything I can do to try and remedy this?[/highlight][/font][font=arial, sans-serif][/font][font=arial, sans-serif][highlight=#ffffff]Thanks[/highlight][/font]
@mjrtom2gc Usually the “dust Bin Full” message will appear when there is an air restriction from the motor meaning either the dust bin is full or that the filter is clogged with dust. Is your filter installed correctly? Do you have holes in your filter or has it lost thickness? If so the air could be flowing well trough even if the bin is full. But we usually suggest our customers to empty the dust bin after each cleaning cycle, this helps get the best maintenance possible.