I’m so frustrated. I have my Neato XV21 almost apart to replace the belt, but there is a section on the front that won’t come apart. I know I removed all the screws, is there some sort of clip holding the front together?
Hi,
You are probably missing some screws, as there’s no clip holding the robot.
You can refer to the attached pictures to remove all the screws on the robot.
The 2 screw holes I don’t have are the ones next to the battery area near the front. I’ve looked and looked for screws there. That would be where it seems to not be loosening up. This is why I’m frustrated. I’d take a picture of the bottom, but I’m currently at work and can’t leave my desk right now. I appreciate your help though. I’m going to keep looking for screws in that area. Plus mine is the XV 21 pet Neato so this isn’t exactly what my vacuum looks like. Thank you.
Hi Shari,
The XV-21 is exactly like the XV-11, just with a different color.
You can verify with our pictures and if you do not have any luck, please keep us updated with pictures and we’ll try to help you the best we can.
Thanks. Once again I’m at work and don’t have access to the robovac. I’ll take some pictures tomorrow and see if I can get them posted.
I feel so stupid. The holes for the screws that were still screwed in were covered with tape. Why? I don’t know. Once I discovered I could punch a hole through those I was able to access the screws. I’m again at work (the joys of working night shift) and tomorrow when I wake up I’ll finish the project and hopefully will have no issues. I’ll be back if I do.