Hi,
Even though I don’t have much time, I’ve look up through the several pages of this forum but couldn’t find any answer to my question. So here we go: I have purchased the Neato XV-11 vaccum last year (october 2011). Since then I had to change the batteries once (3 months ago). Everything went well until yesterday when the vaccum just stopped working during a cleaning, without any error message or anything as the LCD isn’t working. It can’t charge, there’s no LCD, no sound, nothing, just dead, as if they were no batteries inside. I’ve pull out the batteries and wait for 30 seconds, but nothing. I’ve tried to charge it directly but it did not do anything. What may be the problem, as my batteries are almost brand new?
Thanks,
Marie-Helene