Neato robotics model XV-25

Help & Support Robot Parts
1

Hi, I have a: neato robotics Vakuum cleaner model XV-25. When I try to turn it on, it stops an says that the brush is stuck. Pleas free it from debris, but I’ve done everything I can. I’ve cleaned it, and taken it apart and nothing is working

2

Hey @AntonioRod !

Have you bought it from RobotShop?

If so, what is your order ID?

Thanks.

3

No, it is not from RobotShop

4

Hi @AntonioRod,

Please contact Neato Support directly: https://www.neatorobotics.com/support/