Neato Robot XV11 Not Charging

Hello All,

I am utterly stumped at a current predicament for my Neato Robot and the unit has a relatively long history. I will try to summarize.

-I originally had a problem with the robot not moving correctly due to a seemingly stuck wheel. I took the unit completely apart for cleaning and inspection and put everything back together. No luck. I tried swapping motors around which seemed to indicate a problem with the driver controller and not the motor. So I assumed the board was shot and bought a new one.

-Well the flat cable for the LCD apparently started to not seat correctly in the slot and no matter what I did I could not get the LCD to work correctly. This is when I said F it to this design (which I thought was poor anyway) and instead upgraded to a “Binky” version board with the much more desirable ribbon LCD.

-Now that I have the Binky board I cant seem to get the unit to charge. I completely eliminated all other components. It seems I can power on the board from batteries but powering/charging from the barrel jack or the dock does not work. I am at a complete loss as to what is wrong. I even used a bench test power supply just to double check that something was not wrong with the power supply. Is some special DC/AC waveform required to turn the board on and start charging?
I have an FA05SLS1-02 charger which is rated for 24VDC at 2.5A (output). The bench power supply is rated up to 2A of output however I never saw this on the current meter.

The following video is the best way to explain. I really apologize for the crappy aspect ratio.

youtube.com/watch?v=LQFnFqyli5o&t=2s

Thank you for your time!

Hi,

The blinky version cannot be charged via the DC port, like you could with the older version. You can only charge the robot via the charging contacts.

You could try to charge the robot directly via the charging contacts, but we would suggest you to charge it with a blinky version charger.