Hi!
I require your help regarding a problem I’m encountering.
Description:
Neato Side brush is not spinning.
Hardware concerned:
Side brush
Software concerned:
Troubleshooting steps already taken:
Took the side brush off, cleaned and also replaced with new one.
Checked there is no debris.
Additional information:
It moves randomly and very slowly. I could see it’s trying really hard but hardly move.
Is this covered under warranty?
Order #700027145
Thank you so much in advance for your help!