Neato D3 losing WiFi settings

I have a Neato D3 connected vac. After setting it up with all the WiFi settings, it will operate for a couple of days then stop in the middle of a cleaning. It will not connect to WiFi and will not reset so I can set up the WiFi settings again. I’ve tried all of the instructions from Neato & contacted Neato support but their support is nonexistent as it been over 10 days with no response despite numerous emails. Does anyone have any idea as to anything I can try to get the bot connected & to keep it from losing the WiFi settings in the future?

Hi @Rylars,

We have had the same issue with another Neato D3 vacuum robot and we had to replace the motherboard.
Did you buy the robot with us?
If so please contact us HERE