Neato Botvac D4 Connected: Strange LED Flash Code

Neato Botvac D4 Connected.

Worked fine, for ever, then just stopped working. The Neato app cannot communicate with the D4. T’shooting this issue is limited to one recommended procedure: hard reset the botvac.

After ‘hard reset> power on’ the botvac is supposed to enter pairing mode for 60 minutes. In this instance, the botvac powers on with the following, consistent, repeatable LED flash code sequence:
1> information icon blue slow-flash with battery icon green slow-flash for five seconds; then…
2> information icon goes dark, battery icon steady green for five seconds; then…
3> battery icon goes dark; two seconds; then…
4> information icon blue slow-flash with battery icon steady red for three seconds; then…
5> botvac powers off.

I purchased and installed a new OEM battery: no change.

What does the flash code sequence mean?

1 Like

Hi @lothian !

Sorry to hear about the problem.

Is only WiFi not working or robot completely does not work? Probably a motherboard issue…

What does Neato support says?

Thank you.