Hi
I have a few questions concerning my new vacuum.
Every time the unit returns for recharging after cleaning, the clock returns to 00:00. How do I prevent from re-entering clock settings each time?
Also, do you have a more extensive instruction & troubleshooting manual that I can download in PDF format?
Thanks
Hi,
Clock resets can happen if the battery depleted itself completely before reaching out the charging station. Are you using the charging station on hard floors? If not, please move the charging station to hard floors, as it will improve the connectivity between the robot and the charging station.
Also, please try the following:
Open the robot’s menu and select Support and then Shutdown. Put the robot on the charging station and have it charge for the next 8 hours and try it again.
The instructions can be found here.
The charging station is on hard floors.
The battery seems to deplete before the robot has a chance to finish a complete house cleaning cycle and return to the station.
So this means that every time I activate the robot for a house cleaning cycle, the clock will reset?
How long is the battery supposed to last? I have approx. 900 sq ft. to clean.
Thanks
The battery should last between 45 to 60 mins.
We would suggest you to try the charging station at another location in your house, to verify if the problem will rise again.
